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Privacy Policy.

How we collect, use, and protect your information

Effective Date: June 30, 2026. This policy outlines our commitment to handling your personal data responsibly and transparently.

Your Privacy Matters

We implement robust database configurations, secure SSL layers, and strict data handler controls to keep your ordering, location, and address details secure.

Have questions about your data?

If you wish to review, update, or request the deletion of your account address logs, please contact our data compliance officer.

1. Introduction

Welcome to Circle of Crust Pizza (also referred to as "we", "us", or "our"). We are committed to protecting your privacy and ensuring the security of the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online ordering application, or interact with our services. Please read this policy carefully.

2. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically during your use of our platform.

Account and Profile DataYour name, email address, mobile number, and passwords when you create an account or verify via OTP.
Delivery and Address DataSaved physical addresses, location labels, and coordinate details for calculating accurate delivery ranges.
Order and Cart HistoryYour ordered items, customizations (crust selection, toppings, size preferences), and applied coupons or rewards.

3. Location and Google Maps Integration

Our platform features integrated mapping services. We request permission to access your device's geographical location using GPS or IP data.

Why we need location data: Location coordinates are used to locate the nearest kitchen or store branch, calculate delivery charges, verify delivery feasibility, and help you select your address accurately via Google Maps APIs.

You can grant or deny location permissions at any time through your browser or device settings. Denying access may require you to enter your address manually.

4. How We Use Your Information

We process your personal information based on legitimate business interests, the fulfillment of our contract with you, and compliance with our legal obligations.

PurposeInformation Type Used
Order FulfillmentCart items, custom instructions, name, phone number, address details.
OTP & VerificationMobile phone number and session states.
Promotions & LoyaltyOrder histories, coupon codes, and rewards system interactions.

5. Local Storage and Cookies

We use cookie and browser Local Storage mechanisms to maintain order workflows. For instance, the system stores your temporary cart entries, location preference coordinates, and preferred order mode (delivery/takeaway) inside local storage so that your selections remain intact if you accidentally refresh the page.

These cookies do not contain highly sensitive passwords or payment details and can be cleared at any time via your browser settings.

6. Data Sharing and Third Parties

We respect your privacy and do not sell or trade your personal data. We only share information with selected third parties to complete transactions:

  • Restaurant Partners & POS Networks: Order details are transmitted to our kitchen POS (Petpooja) to prepare your meals.
  • Delivery Personnel: Your contact number, name, and address are shared with delivery riders to facilitate quick transit.
  • Payment Gateways: Transactions are routed through secure, encrypted payment systems. We do not store credit card credentials on our servers.

7. Data Security & Storage Period

We employ administrative, technical, and physical security measures to safeguard your personal details. While we use industry-standard measures to secure your information, no transmission method over the internet is completely risk-free.

We retain your data for as long as necessary to provide service, resolve disputes, and maintain accounting logs as mandated by tax regulations.